Take your call center to a higher levelApart from Small and Medium features you can add call center-specific options.
Following up your agents is possible from any location.
No expensive hardware needed for training purposes.
Watch the movie:
Call recordingRecord your employee's calls for training purposes.
You can listen to all your recorded calls on MyVoipTiger.
Whispering/ListeningListen in on a conversation and whisper what your employee should answer.
Extensive call and queue statistics that can be exported and used to manage your call center.
You can determine per agent which destination(s) they are allowed to call to avoid any surprises in the end.