{"id":7239,"date":"2022-12-08T17:17:45","date_gmt":"2022-12-08T16:17:45","guid":{"rendered":"https:\/\/www.voiptiger.com\/docs\/how-can-i-add-a-callqueue\/"},"modified":"2022-12-08T17:24:48","modified_gmt":"2022-12-08T16:24:48","password":"","slug":"comment-ajouter-une-file-dattente","status":"publish","type":"docs","link":"https:\/\/www.voiptiger.com\/fr\/docs\/comment-ajouter-une-file-dattente\/","title":{"rendered":"Comment ajouter une file d&rsquo;attente"},"content":{"rendered":"<p>Les files d&rsquo;attente permettent de g\u00e9rer les appelants de mani\u00e8re organis\u00e9e.<br \/>\nPendant que les appelants attendent dans la file d&rsquo;attente, ils entendent un message, de la musique ou une sonnerie, jusqu&rsquo;\u00e0 ce qu&rsquo;un membre de la file d&rsquo;attente se lib\u00e8re et r\u00e9ponde \u00e0 l&rsquo;appelant.<\/p>\n<h3>Ajouter une file d&rsquo;attente<\/h3>\n<p>Dans le menu PBX, cliquez sur file d&rsquo;attente :<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"1158\" height=\"399\" class=\"alignnone wp-image-7249 size-full\" src=\"https:\/\/www.voiptiger.com\/wp-content\/uploads\/2022\/12\/Pasted-23.png\" srcset=\"https:\/\/www.voiptiger.com\/wp-content\/uploads\/2022\/12\/Pasted-23.png 1158w, https:\/\/www.voiptiger.com\/wp-content\/uploads\/2022\/12\/Pasted-23-1024x353.png 1024w, https:\/\/www.voiptiger.com\/wp-content\/uploads\/2022\/12\/Pasted-23-768x265.png 768w, https:\/\/www.voiptiger.com\/wp-content\/uploads\/2022\/12\/Pasted-23-320x110.png 320w, https:\/\/www.voiptiger.com\/wp-content\/uploads\/2022\/12\/Pasted-23-480x165.png 480w, https:\/\/www.voiptiger.com\/wp-content\/uploads\/2022\/12\/Pasted-23-800x276.png 800w, https:\/\/www.voiptiger.com\/wp-content\/uploads\/2022\/12\/Pasted-23-640x221.png 640w, https:\/\/www.voiptiger.com\/wp-content\/uploads\/2022\/12\/Pasted-23-400x138.png 400w, https:\/\/www.voiptiger.com\/wp-content\/uploads\/2022\/12\/Pasted-23-367x126.png 367w\" sizes=\"auto, (max-width: 1158px) 100vw, 1158px\" \/><\/p>\n<p>Saisissez un nom pour la file d&rsquo;attente et s\u00e9lectionnez le ou les comptes SIP qui doivent faire partie de la file d&rsquo;attente :<br \/>\n<img loading=\"lazy\" decoding=\"async\" width=\"863\" height=\"787\" class=\"alignnone wp-image-7252 size-full\" src=\"https:\/\/www.voiptiger.com\/wp-content\/uploads\/2022\/12\/Pasted-24.png\" srcset=\"https:\/\/www.voiptiger.com\/wp-content\/uploads\/2022\/12\/Pasted-24.png 863w, https:\/\/www.voiptiger.com\/wp-content\/uploads\/2022\/12\/Pasted-24-768x700.png 768w, https:\/\/www.voiptiger.com\/wp-content\/uploads\/2022\/12\/Pasted-24-320x292.png 320w, https:\/\/www.voiptiger.com\/wp-content\/uploads\/2022\/12\/Pasted-24-480x438.png 480w, https:\/\/www.voiptiger.com\/wp-content\/uploads\/2022\/12\/Pasted-24-800x730.png 800w, https:\/\/www.voiptiger.com\/wp-content\/uploads\/2022\/12\/Pasted-24-640x584.png 640w, https:\/\/www.voiptiger.com\/wp-content\/uploads\/2022\/12\/Pasted-24-400x365.png 400w, https:\/\/www.voiptiger.com\/wp-content\/uploads\/2022\/12\/Pasted-24-367x335.png 367w\" sizes=\"auto, (max-width: 863px) 100vw, 863px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les files d&rsquo;attente permettent de g\u00e9rer les appelants de mani\u00e8re organis\u00e9e. Pendant que les appelants attendent dans la file d&rsquo;attente, ils entendent un message, de la musique ou une sonnerie, jusqu&rsquo;\u00e0 ce qu&rsquo;un membre de la file d&rsquo;attente se lib\u00e8re et r\u00e9ponde \u00e0 l&rsquo;appelant. Ajouter une file d&rsquo;attente Dans le menu PBX, cliquez sur file [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[182],"doc_tag":[],"class_list":["post-7239","docs","type-docs","status-publish","hentry","doc_category-pbx-virtuel"],"year_month":"2026-04","word_count":83,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.voiptiger.com\/fr\/author\/admin\/"},"doc_category_info":[{"term_name":"PBX virtuel","term_url":"https:\/\/www.voiptiger.com\/fr\/docs-category\/pbx-virtuel\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.voiptiger.com\/fr\/wp-json\/wp\/v2\/docs\/7239","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voiptiger.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.voiptiger.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.voiptiger.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voiptiger.com\/fr\/wp-json\/wp\/v2\/comments?post=7239"}],"version-history":[{"count":3,"href":"https:\/\/www.voiptiger.com\/fr\/wp-json\/wp\/v2\/docs\/7239\/revisions"}],"predecessor-version":[{"id":7256,"href":"https:\/\/www.voiptiger.com\/fr\/wp-json\/wp\/v2\/docs\/7239\/revisions\/7256"}],"wp:attachment":[{"href":"https:\/\/www.voiptiger.com\/fr\/wp-json\/wp\/v2\/media?parent=7239"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.voiptiger.com\/fr\/wp-json\/wp\/v2\/doc_category?post=7239"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.voiptiger.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=7239"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}